Copyright © Wellthy Inc.

Private pay service announcement

Updated February 11, 2022

Thank you for trusting Wellthy to support your family! We look forward to joining you along your caregiving journey.

As of February 2022, we are experiencing unusually high demand for Care Coordinators and are temporarily unable to offer Care Coordination services to individual members.

If you receive Wellthy as a corporate benefit, you will still have access to these services.

You’re likely familiar with the current global supply chain issues and shortages. A lesser-known issue is the Care Gap — a shortage of essential care resources and providers. Since the pandemic, care professionals and medical providers have downsized their offices and even pivoted career paths for jobs that felt safer and more secure.

Because of the Care Gap, our mission to support families like yours by handling administrative and logistical tasks related to care has grown more challenging. Tasks that previously took our team days now take weeks.

We remain committed to serving all families with their caregiving needs and are dedicated to expanding our team’s capacity as soon as possible. If you sign up today, we will notify you once we are able to offer Care Coordination services.

In the meantime, you are more than welcome to sign up for a free account and use Wellthy’s library of tools to support your individual caregiving needs. With a free account, you can:

  • Invite family & friends, using Wellthy to send and receive secure messages 
  • Create shared calendars and lists of medications
  • Access resources and tasks for common caregiving challenges
  • Enjoy unlimited file storage for insurance and legal documents


We look forward to connecting with you and learning about your unique caregiving journey soon.

With care and support,
The Wellthy Team